topic Re: Sky stream Ultra HD in Sky Stream

Sky stream Ultra HD

Reid80 — Thu, 07 May 2026 17:21:41 GMT

Looking for some advice,

I've just purchased Sky Stream , and paid for the ultra HD pack.
However, when I went to set up , did everything according to the set up video

(except connecting Ethernet Cable )

and when I selected UHD 2160p and clicked save changes , my screen would then start to flicker on and off , as if it can't watch it.

but when I then switch it back to 1080p HD
it seems to be fine.
then I look in the MySky App , but it says that my connection status is poor.

my tv is a Samsung 55" UHD and used to work fine with skyq.

Thanks

Re: Sky stream Ultra HD

WelshGeezer — Thu, 07 May 2026 18:59:09 GMT

I had this issue with my Hisense TV's. The screen would flicker on and off when the puck was set to UHD. I had to adjust a setting on the TV to fix it. There is an option to change the HDMI cable speed, my TV was set to advanced but I had to select standard. The issue continued when selecting auto.

Re: Sky stream Ultra HD

Reid80 — Thu, 07 May 2026 20:05:24 GMT

So is it ok now .

Re: Sky stream Ultra HD

WelshGeezer — Thu, 07 May 2026 20:27:45 GMT

Yes, since selecting standard on my Hisense TV's all three work perfectly.

Re: Sky stream Ultra HD

Reid80 — Fri, 08 May 2026 06:36:06 GMT

And did you / are you using the HDMi cable that sky supplied you with?
as I've tried a high speed 4K one and the puck / picture said that their was no signal and went straight over to HDMI port 2

thsbks

Re: Sky stream Ultra HD

WelshGeezer — Fri, 08 May 2026 06:49:18 GMT

No, I'm not using the Sky supplied HDMI leads. I got mine from Amazon a few months back and I believe they were 8K certified.