topic Re: 3 pucks acting differently! in Sky Stream

3 pucks acting differently!

danny3434 — Wed, 22 Apr 2026 22:27:43 GMT

I have 3 pucks.
1 in the lounge. I watch FBI series on sky witness. I can watch 3-4-5 episodes in full back to back zero interruptions.
i go upstairs to continue on the 2nd puck. And im getting adverts every few minutes and between episodes. That I'm not getting downstairs.

I can't find any settings to solve this.
I pay for add skipping (not that it applies to that much)

but why would it vary in the same

property? Same account. ???

Re: 3 pucks acting differently!

lettice — Thu, 23 Apr 2026 06:09:36 GMT

For UHD on demand of the Sky owned channels, their are no adverts. the HD same on demand episode version can have adverts and can be skipped using the remote, voice or the on screen ad skip button, if you have ad skip pack on your account.

So, sounds like on your first puck you are viewing the UHD version, on your second puck the HD version.

Re: 3 pucks acting differently!

danny3434 — Fri, 08 May 2026 03:51:51 GMT

Nope I'm setup on uhd on both.
I've checked and mirrored the settings.

If they was different I wouldn't be able to go upstairs and just carry on. It wouldn't load the "continue watching" I'd have to search and load the HD version

Re: 3 pucks acting differently!

danny3434 — Fri, 15 May 2026 22:53:43 GMT

This is extremely frustrating. It's making me avoiding using he upstairs tv

both are setup the same, same log ins, bit UHD as default

but I can watch 10 episodes back to back without adverts downstairs. But upstairs Same channel, same show. Adverts relentlessly

Re: 3 pucks acting differently!

Hunter2660 — Fri, 15 May 2026 23:33:42 GMT

As explained there are only adverts on the HD versions, none on UHD. So you must be seeing the HD vesrsion on the second puck.

Re: 3 pucks acting differently!

oj01 — Sat, 16 May 2026 07:47:51 GMT

@danny3434 Have you tried moving the Pucks around to see if the issue stays with a particular Puck.