topic Re: TV Glitching Every Few Minutes in Sky Stream

TV Glitching Every Few Minutes

Nick7787 — Sun, 03 May 2026 14:05:55 GMT

I have sky stream with ultra fast wifi, but in the past two days when watching tv it will intermittently glitch for about 2 seconds, like it's buffering. This happens across all platforms (sky tv, Netflix, bbc etc) and every few minutes.

I just moved house but it was working fine for the first few days and then it's now developed this "glitch".

When I've run diagnostics everything shows as fine.

Does anyone know what this is / how to resolve? Thanks!

Re: TV Glitching Every Few Minutes

Stephen+Mourton — Sun, 03 May 2026 15:43:00 GMT

@Nick7787 Hi Nick, on the assumption you have a fast enough internet speed, have you in the last few days moved your puck or placed anything on it or near it. Check it is standing alone with space all around it by about 6 inches if not that may be the problem.

Re: TV Glitching Every Few Minutes

purpleparrotuk — Sun, 03 May 2026 16:50:38 GMT

Mines been doing that the last few days. It's had an update which I'm convinced has messed my box up. I've had to move my second box downstairs which still has older firmware on it. Will contact Sky about it since it's definitely the box at fault and nothing I am doing wrong. Especially since the other box works fine in the same position.