topic Re: Homescree layout changed and missing playlists in Sky Stream

Homescree layout changed and missing playlists

Notabilis — Thu, 30 Apr 2026 18:23:58 GMT

Why has sky changed the homescreen layout. When is it reverting back. you can't even see what the apps are. Plus the other biggest thing that's peed me right off is there's no playlists. Sort it out please! Or I'll do some reverting myself and going elsewhere

Re: Homescree layout changed and missing playlists

Brill+Gill — Fri, 01 May 2026 07:28:29 GMT

Hi @Notabilis, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141

Re: Homescree layout changed and missing playlists

Fothergill1 — Fri, 01 May 2026 18:09:52 GMT

Hi @Notabilis this was being experienced my many people including myself but Sky fixed it yesterday and my playlist has been working correctly since then.

If you are still experiencing the problem try pulling the plug for a couple of minutes and then plugging it back in agin. This will cause the puck to reboot which will take a couple of minutes. During the reboot you will have a blank screen for while before the Sky logo appears on your TV.