topic Re: Do you loose all your recordings when changing hubs in Sky Stream

Do you loose all your recordings when changing hubs

AL122 — Wed, 22 Apr 2026 14:03:19 GMT

Do you loose all your recordings when you change hubs

Re: Do you loose all your recordings when changing hubs

Angel_Aka — Wed, 22 Apr 2026 14:18:10 GMT

@AL122 wrote:
Do you loose all your recordings when you change hubs

Changing a broadband hub doesn't affect recordings on Sky+ or Sky Q.

Sky Stream and Sky Glass do not record but do have playlists - a list of tagged shows you want to watch a later date. These playlists are not affected by a change in broadband hub.

If you are changing from Sky+ to Sky Q then yes, you will lose all recordings on the Sky+ box. If you are swapping a faulty Sky Q box for a new Sky Q box then you will also lose recordings because they are stored on the hard drive of the failed box.

Re: Do you loose all your recordings when changing hubs

Mark39 — Wed, 22 Apr 2026 15:03:14 GMT

@AL122 if by hub, you mean your Sky Stream Puck, no you don't lose your Playlist ('recordings')

Re: Do you loose all your recordings when changing hubs

billx — Thu, 30 Apr 2026 16:11:49 GMT

No. Everything is held on the sky server.
Once you fire up the new puck and authenticate it, everything should be there.

I changed my puck (sky charged me £50) as my playlist was stuck in early 2025 and never updates the episodes watched.

New puck does exactly the same thing.

Only been nine months with this issue, sky say 'known issue' and just put my subs up, rather than fixing the problem.