https://helpforum.sky.com/t5/Sky-Stream/Sky-glass-puc/m-p/5261785#M74346 <P>Sounds &nbsp;like you Sky Stream puck is stuck in a standby state.</P> <P><BR />Have a read of this Sky help article, namely performing the recovery procedure on step 4;</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/help/sky-tv/sky-tv-stream/fixing-a-problem-sky-stream/fixing-sky-glass-sky-stream-puck/articles/power-issue-help-sky-glass-sky-stream-puck" target="_blank">https://www.sky.com/help/sky-tv/sky-tv-stream/fixing-a-problem-sky-stream/fixing-sky-glass-sky-stream-puck/articles/power-issue-help-sky-glass-sky-stream-puck</A></P> <P>&nbsp;</P> Sat, 25 Apr 2026 06:01:08 GMT lettice 2026-04-25T06:01:08Z https://helpforum.sky.com/t5/Sky-Stream/Sky-glass-puc/m-p/5261693#M74342 <P>White lights flashes but no light on front. Unplugged for 10 mins and still same problem.&nbsp;</P> Fri, 24 Apr 2026 19:33:04 GMT https://helpforum.sky.com/t5/Sky-Stream/Sky-glass-puc/m-p/5261693#M74342 1980Sally 2026-04-24T19:33:04Z https://helpforum.sky.com/t5/Sky-Stream/Sky-glass-puc/m-p/5261785#M74346 <P>Sounds &nbsp;like you Sky Stream puck is stuck in a standby state.</P> <P><BR />Have a read of this Sky help article, namely performing the recovery procedure on step 4;</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/help/sky-tv/sky-tv-stream/fixing-a-problem-sky-stream/fixing-sky-glass-sky-stream-puck/articles/power-issue-help-sky-glass-sky-stream-puck" target="_blank">https://www.sky.com/help/sky-tv/sky-tv-stream/fixing-a-problem-sky-stream/fixing-sky-glass-sky-stream-puck/articles/power-issue-help-sky-glass-sky-stream-puck</A></P> <P>&nbsp;</P> Sat, 25 Apr 2026 06:01:08 GMT https://helpforum.sky.com/t5/Sky-Stream/Sky-glass-puc/m-p/5261785#M74346 lettice 2026-04-25T06:01:08Z