topic Re: Sky Stream puck wrecked my TV in Sky Stream

Sky Stream puck wrecked my TV

thatscaptaintou — Thu, 23 Apr 2026 19:44:13 GMT

So we had a Samsung TV in our bedroom, only 18 months or so old and we've had the misfortune of having to switch to Sky Stream in that time (no LOS for a dish).

A few days ago, we turned on the TV and the puck and a few seconds later the TV went black. No power, nothing - totally dead. Assumed it was a TV fault so replaced it and plugged the puck in last night. Worked fine, turned out on today and well... picture attached.

Now awaiting a replacement puck but I've seen accounts of people also having their tv wrecked by a Sky puck. I'm not sure whether they cause power surges etc, it's not the hdmi cables but wondering if I can hold Sky liable? This isn't an isolated incident and seriously question how safe these pucks actually are.

Re: Sky Stream puck wrecked my TV

GD1 — Thu, 23 Apr 2026 20:11:51 GMT

@thatscaptaintou It's highly doubtful a puck can cause that kind of damage to a TV, more coincidence.

Re: Sky Stream puck wrecked my TV

Mark39 — Thu, 23 Apr 2026 20:16:38 GMT

@thatscaptaintou you would have to be able to demonstrate that the Puck was responsible.

Re: Sky Stream puck wrecked my TV

TimmyBGood — Thu, 23 Apr 2026 20:50:19 GMT

@thatscaptaintou wrote:

I've seen accounts of people also having their tv wrecked by a Sky puck.

There was a rather poorly worded story run by the BBC last September when Sky released an unfortunate software update: the 'bricked TVs' referred to are Glass sets, not non-Sky televisions attached to Stream pucks.

Unfortunately that's the kind of thing which then goes on to mislead AI results.