topic Re: Disney + in Sky Stream

Disney +

Dan285 — Tue, 21 Apr 2026 16:39:26 GMT

Hi, I've had Disney + through sky but today I got a email saying I've cancelled even tho it's still on my sky subscription active, does anyone know a customer service contact form

Re: Disney +

Hunter2660 — Tue, 21 Apr 2026 16:59:08 GMT

Is the email from Sky or Disney? What is it asking you to do? Is it addressed to you by name? Just checking in case it's a scam email.

Re: Disney +

Dan285 — Tue, 21 Apr 2026 19:52:04 GMT

Yeah it's legit, when I go on the app it says re join Disney +

Re: Disney +

Hunter2660 — Tue, 21 Apr 2026 20:34:13 GMT

Is that a previous account or a new account via Sky? Seems strange it should be cancelled without your knowledge.

Re: Disney +

Dan285 — Wed, 22 Apr 2026 09:42:18 GMT

It's a old account but it worked fine for 2 weeks now saying this, is they a email address for customer service for sky don you know

Re: Disney +

DaveDrizen — Wed, 22 Apr 2026 10:10:56 GMT

@Dan285 wrote:
Yeah it's legit, when I go on the app it says re join Disney +

Have you tried to activate again via disney app on your Sky box?

Re: Disney +

Dan285 — Wed, 22 Apr 2026 12:29:20 GMT

Yes, says already activated

Re: Disney +

DaveDrizen — Wed, 22 Apr 2026 16:16:39 GMT

@Dan285 wrote:
Yes, says already activated

And what dose it say if you try loging into your account on the Disney plus web site. If you can go the account page is should say "payment though Sky"