topic Re: Sky sports free trial in Sky Stream

Sky sports free trial

Ethan041 — Tue, 21 Apr 2026 18:01:35 GMT

I am trying to claim a 4 weeks free trial of sky sports that I can see in my rewards section however when I try to claim it tells me my basket is empty and I cannot do it. Very frustating

Re: Sky sports free trial

TH33 — Tue, 21 Apr 2026 18:55:44 GMT

Same happening when I try to apply the deal also.

Re: Sky sports free trial

hallcw — Tue, 21 Apr 2026 19:07:50 GMT

I'm having the same problem.

Re: Sky sports free trial

DaveDrizen — Tue, 21 Apr 2026 19:17:35 GMT

@Ethan041 wrote:
I am trying to claim a 4 weeks free trial of sky sports that I can see in my rewards section however when I try to claim it tells me my basket is empty and I cannot do it. Very frustating

Even more frustrating is though you get 4 weeks free trail it dose stop automatically rolls on to monthly rolling contract in which you have to give 31 days notice unless cancelled. As I seen from other post on here it is impossible to cancel without parting with some money as 4 week is only 28 days,

Re: Sky sports free trial

gmhaggis — Tue, 21 Apr 2026 20:39:48 GMT

@DaveDrizen wrote:
@Ethan041 wrote:
I am trying to claim a 4 weeks free trial of sky sports that I can see in my rewards section however when I try to claim it tells me my basket is empty and I cannot do it. Very frustating
Even more frustrating is though you get 4 weeks free trail it dose stop automatically rolls on to monthly rolling contract in which you have to give 31 days notice unless cancelled. As I seen from other post on here it is impossible to cancel without parting with some money as 4 week is only 28 days,

I got this too.

As for cancelling, the T&Cs do state "Cancel anytime within trial period to avoid future payments"., so as long as you cancel within the 4 weeks nothin else to pay. I would take the 31 days notice clause to apply if you rollowver into a normal contarct. In anycase, if there is ambiguity, the interpretation most favourable to the consumer applies.

Re: Sky sports free trial

MarkGoldsmith — Wed, 22 Apr 2026 10:40:36 GMT

@Ethan041 wrote:
I am trying to claim a 4 weeks free trial of sky sports that I can see in my rewards section however when I try to claim it tells me my basket is empty and I cannot do it. Very frustating

As the free trial offer is displaying for all customers in the VIP app ( including those that already subscribe to Sky Sports), I'd imagine there is perhaps some criteria as to who the offer applies to ( for example, not current Sky Sports subscribers, and perhaps even previous sports subscribers that haven't subscribed for a particular length of time).

Re: Sky sports free trial

MarkGoldsmith — Wed, 22 Apr 2026 10:48:17 GMT

The T&Cs are as follows:

so I suspect Sky have messed up making this visible for customers who are illegible ( which is why the offer wouldn't apply to when you add it to your basket).

Re: Sky sports free trial

Howard6 — Fri, 01 May 2026 17:32:57 GMT

Like many others I have been trying to claim the free 4-week trial of Sky Sports advertised on the Sky App as 'Exclusively for you'. When I try to claim it I too am met with a blank page and no way of progressing.

Has anyone found a solution yet??

Re: Sky sports free trial

Leedsman79 — Fri, 01 May 2026 17:47:16 GMT

I phoned up for four days in a row, passed through 6 different depts only to be told that it's for Sky Q customers and I have Sky Stream. I pointed out that this could have been explained to me in my first call and queried why it's appearing on my rewards screen if I'm not eligible. As a 'goodwill' gesture they've given me the 4 week trial!

Re: Sky sports free trial

Howard6 — Fri, 01 May 2026 20:23:22 GMT

Many thanks for the informative response to my post. Now have to decide whether to go through the same lengthy process in pursuit of the free trial. Thanks