Light & dark colour shift

cl6rkee — Tue, 21 Apr 2026 18:24:16 GMT

I have a new sky puck, less than two weeks old.

When a scene changes on any programme or service the image/screen goes slightly lighter or darker.

It is plugged in to a Philips 65OLED759.

The HDMI cables are channeled through the wall, so can't be changed without a lot of messing about.

The TV also has a 4K Apple TV, Panasonic

DP-UB820EBK and PS5 plugged in using the same type of HDMI cables and all have no issues with the image.

If I login to any of the included apps on the Apple TV, there are no issues with the image either.

I have played around with the settings on the TV, but can't find anything that makes a difference.

can anyone offer any possible suggestions or solutions?

Thanks in advance.

Re: Light & dark colour shift

Jason- — Wed, 22 Apr 2026 08:21:55 GMT

Hello @cl6rkee, thanks for sharing your experience with your new Sky Stream Puck and sorry to see you're having some problems with the picture depending on what you're watching. I'll send you an invite to a private chat shortly and we can look into this for you.

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours. Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141

Thanks, Jason-

topic Light &amp; dark colour shift in Sky Stream

Light & dark colour shift

Re: Light & dark colour shift

topic Light & dark colour shift in Sky Stream