topic picture and sound issues with sky stream in Sky Stream https://helpforum.sky.com/t5/Sky-Stream/picture-and-sound-issues-with-sky-stream/m-p/5259337#M74150 <DIV class=""><DIV class=""><DIV class=""><DIV class=""><DIV class=""><P>Every day the tv picture and sound pauses and restarts several seconds later until a restart is completed&nbsp;</P></DIV></DIV></DIV></DIV></DIV><DIV class=""><DIV class=""><DIV class="">&nbsp;</DIV></DIV></DIV> Tue, 21 Apr 2026 18:18:53 GMT pedro_n_f_d_c 2026-04-21T18:18:53Z picture and sound issues with sky stream https://helpforum.sky.com/t5/Sky-Stream/picture-and-sound-issues-with-sky-stream/m-p/5259337#M74150 <DIV class=""><DIV class=""><DIV class=""><DIV class=""><DIV class=""><P>Every day the tv picture and sound pauses and restarts several seconds later until a restart is completed&nbsp;</P></DIV></DIV></DIV></DIV></DIV><DIV class=""><DIV class=""><DIV class="">&nbsp;</DIV></DIV></DIV> Tue, 21 Apr 2026 18:18:53 GMT https://helpforum.sky.com/t5/Sky-Stream/picture-and-sound-issues-with-sky-stream/m-p/5259337#M74150 pedro_n_f_d_c 2026-04-21T18:18:53Z Re: picture and sound issues with sky stream https://helpforum.sky.com/t5/Sky-Stream/picture-and-sound-issues-with-sky-stream/m-p/5259654#M74177 <P>Hello <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4666857">@pedro_n_f_d_c</a></SPAN>, thanks for taking the time to join our Community and make your first post though I'm sorry this is to report issues with your Sky Stream Puck <span class="lia-unicode-emoji" title=":confused_face:">😕</span><BR /><BR />I'll send you an invite to a private chat shortly and we can help you get this working better for you.</P> <P><BR />Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours. Here's more information on how Community Messaging works - <A href="https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141" target="_blank">https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141</A><BR /><BR />Thanks, Jason-</P> Wed, 22 Apr 2026 08:04:33 GMT https://helpforum.sky.com/t5/Sky-Stream/picture-and-sound-issues-with-sky-stream/m-p/5259654#M74177 Jason- 2026-04-22T08:04:33Z