https://helpforum.sky.com/t5/Sky-Stream/Constant-pixelation-issues/m-p/5258027#M74069 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4665214">@Mrsbecks17</a></SPAN> , I’ve escalated your other post to our Community Messaging team who have sent an invite to a private chat to help you with this. I have also escalated this post for you.<BR /><BR />Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.<BR /><BR />Here's more information on how Community Messaging works - <A href="https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141" target="_blank">https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141</A> Thanks, Becca.<BR />&nbsp;</P> Mon, 20 Apr 2026 09:18:46 GMT arcadeavenger 2026-04-20T09:18:46Z https://helpforum.sky.com/t5/Sky-Stream/Constant-pixelation-issues/m-p/5257778#M74048 We are experiencing constant pixalation issues when using our sky puck. We have followed all the troubleshooting, the puck has excellent connection to the WiFi, restarted multiple times, reset and relinked. Still having the issue. It's every few seconds and is affecting our viewing Sun, 19 Apr 2026 19:56:52 GMT https://helpforum.sky.com/t5/Sky-Stream/Constant-pixelation-issues/m-p/5257778#M74048 Mrsbecks17 2026-04-19T19:56:52Z https://helpforum.sky.com/t5/Sky-Stream/Constant-pixelation-issues/m-p/5258027#M74069 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4665214">@Mrsbecks17</a></SPAN> , I’ve escalated your other post to our Community Messaging team who have sent an invite to a private chat to help you with this. I have also escalated this post for you.<BR /><BR />Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.<BR /><BR />Here's more information on how Community Messaging works - <A href="https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141" target="_blank">https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141</A> Thanks, Becca.<BR />&nbsp;</P> Mon, 20 Apr 2026 09:18:46 GMT https://helpforum.sky.com/t5/Sky-Stream/Constant-pixelation-issues/m-p/5258027#M74069 arcadeavenger 2026-04-20T09:18:46Z