topic Re: No sky channels in Sky Stream

No sky channels

STW1968 — Sat, 18 Apr 2026 08:29:10 GMT

On tv screen when I switch to sky the message says check device power. I have tried switching everything off and nothing has worked

GD1 — Sat, 18 Apr 2026 08:33:18 GMT

@STW1968 That doesn't sound like a Sky Stream puck message but a message from your TV, have you checked the correct HDMI input has been selected.

STW1968 — Sat, 18 Apr 2026 08:35:10 GMT

I haven't but I will now thanks

STW1968 — Sat, 18 Apr 2026 08:40:57 GMT

Everything says connected so no further forward

Mark39 — Sat, 18 Apr 2026 08:48:40 GMT

@STW1968 it's definitely a tv error message as @GD1 posted. Your tv manual should explain. Something to do with HDMI-CEC perhaps.

STW1968 — Sat, 18 Apr 2026 08:56:30 GMT

I can watch all others channels ie BBCi player and channel 4+ it's just connecting to sky that's the issue.

lettice — Sat, 18 Apr 2026 08:58:45 GMT

As above, that message 'check device power' is normally from a Samsung TV.

It is not generated from the Sky Stream puck..

You will need as above, to check the hdmi cable is connected firmly, check the hdmi port and CEC settings in the TV settings.

Mark39 — Sat, 18 Apr 2026 09:06:07 GMT

@lettice wrote:

As above, that message 'check device power' is normally from a Samsung TV.

Thanks @lettice . Couldn't remember if it was Samsung or LG!

STW1968 — Sat, 18 Apr 2026 09:06:46 GMT

I hate tvs🙈