https://helpforum.sky.com/t5/Sky-Stream/Two-remotes-not-working/m-p/5250421#M73351 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4657427">@Cas13</a>&nbsp;wrote:<BR /><P>New sky boxes are now not working. I gave tryed resetting&nbsp;</P><HR /></BLOCKQUOTE><P>Have you removed the paper from the battery compartments on the remotes? Have you checked the batteries are correctly installed?</P> Fri, 10 Apr 2026 11:07:43 GMT Angel_Aka 2026-04-10T11:07:43Z https://helpforum.sky.com/t5/Sky-Stream/Two-remotes-not-working/m-p/5250352#M73349 <P>New sky boxes are now not working. I gave tryed resetting&nbsp;</P> Fri, 10 Apr 2026 10:10:52 GMT https://helpforum.sky.com/t5/Sky-Stream/Two-remotes-not-working/m-p/5250352#M73349 Cas13 2026-04-10T10:10:52Z https://helpforum.sky.com/t5/Sky-Stream/Two-remotes-not-working/m-p/5250421#M73351 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4657427">@Cas13</a>&nbsp;wrote:<BR /><P>New sky boxes are now not working. I gave tryed resetting&nbsp;</P><HR /></BLOCKQUOTE><P>Have you removed the paper from the battery compartments on the remotes? Have you checked the batteries are correctly installed?</P> Fri, 10 Apr 2026 11:07:43 GMT https://helpforum.sky.com/t5/Sky-Stream/Two-remotes-not-working/m-p/5250421#M73351 Angel_Aka 2026-04-10T11:07:43Z https://helpforum.sky.com/t5/Sky-Stream/Two-remotes-not-working/m-p/5251470#M73478 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4657427">@Cas13</a>&nbsp; Can you clarify please. &nbsp;Your heading says remotes not working but your message says boxes not working. &nbsp;Also when you say "boxes" do you mean the pucks? &nbsp;Thanks.</P> Sat, 11 Apr 2026 16:02:37 GMT https://helpforum.sky.com/t5/Sky-Stream/Two-remotes-not-working/m-p/5251470#M73478 Stephen+Mourton 2026-04-11T16:02:37Z