topic Re: Playlist programs unwatchable in Sky Stream

Playlist programs unwatchable

MikeR2 — Wed, 08 Apr 2026 19:10:56 GMT

My puck is connected by wifi currently, but ethernet gives the same results. I can watch broadcast channels without problem but playlist programs are plagued by "please wait for your program to load" followed shortly by "technical error. please try later". A 45 minute program took 65 minutes and some foul language to watch. Switching off or to standby doesn't help.

Re: Playlist programs unwatchable

MightyQuinn — Wed, 08 Apr 2026 19:14:56 GMT

@MikeR2 wrote:
My puck

Hi @MikeR2 Do you mean your Sky Q Mini box? Pucks are used with Stream or have you posted in the wrong community.

Re: Playlist programs unwatchable

MikeR2 — Wed, 08 Apr 2026 19:20:57 GMT

Sorry, basic newbie error! Forgiveness and understanding please.

Re: Playlist programs unwatchable

Daniel0210 — Wed, 08 Apr 2026 19:22:54 GMT

@MikeR2

I have moved your post to the Stream board.

Re: Playlist programs unwatchable

GD1 — Wed, 08 Apr 2026 19:29:51 GMT

@MikeR2 Your duplciate thread you created has been removed also.

Re: Playlist programs unwatchable

MikeR2 — Sun, 12 Apr 2026 01:08:24 GMT

A hard reset cured the problem. It also made others in that PINs and passwords had been mislaid. All good now.