https://helpforum.sky.com/t5/Sky-Stream/Do-I-need-a-sky-remote-to-operate/m-p/5247554#M73097 I have just received but dont have a remote. So stuck on setting it up as won't move. The remote i used before for tv and Google does not work. How can I resolve? Mon, 06 Apr 2026 17:14:15 GMT Jade01__ 2026-04-06T17:14:15Z https://helpforum.sky.com/t5/Sky-Stream/Do-I-need-a-sky-remote-to-operate/m-p/5247554#M73097 I have just received but dont have a remote. So stuck on setting it up as won't move. The remote i used before for tv and Google does not work. How can I resolve? Mon, 06 Apr 2026 17:14:15 GMT https://helpforum.sky.com/t5/Sky-Stream/Do-I-need-a-sky-remote-to-operate/m-p/5247554#M73097 Jade01__ 2026-04-06T17:14:15Z https://helpforum.sky.com/t5/Sky-Stream/Do-I-need-a-sky-remote-to-operate/m-p/5247568#M73100 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4654544">@Jade01__</a>&nbsp;</P> <P>&nbsp;</P> <P>A Stream puck should ship from Sky with a remote in the box. Was this missing, or is the puck from elsewhere?</P> <P>&nbsp;</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="1000011683.png" style="width: 1493px;"><img src="https://helpforum.sky.com/t5/image/serverpage/image-id/117247i8E8DCF196AFB28BC/image-size/medium?v=v2&amp;px=400" role="button" title="1000011683.png" alt="1000011683.png" /></span></P> <P> </P> <P>Edit: and is it actually a puck rather than a Hub for broadband?</P> Mon, 06 Apr 2026 18:01:04 GMT https://helpforum.sky.com/t5/Sky-Stream/Do-I-need-a-sky-remote-to-operate/m-p/5247568#M73100 TimmyBGood 2026-04-06T18:01:04Z