topic Re: Paramount plus not working in Sky Stream

Paramount plus not working

Harlequins1 — Tue, 17 Mar 2026 14:04:29 GMT

Lost paramount plus about 7 weeks ago. Had no problems since early 2025 when I got sky cinema. Now just comes back saying need to activate ( even though sky say account already linked) and when you try just ends coming up with an error page saying they know theres a problem and it will be back soon!!

Have talked with sky " technical" numerous times over the past weeks and all they say is " not their problem and down to paramount to fix it". Complete waste of time talking with them. Main reason I got cinema was for paramount. Last attempt was for them to cancel my cinema and re-enstate with new contract. Paramount still didn't work. However was then able to cancel cinema with no fees as still in cooling off period.

Well done sky for your customer non existant technical help.

Will get paramount plus direct. Works out cheaper.

Re: Paramount plus not working

Andy499 — Tue, 17 Mar 2026 17:08:06 GMT

I am in exactly the same situation, spent 2 hours on the phone today resetting settings, apps and still no resolution to the issue saying it's a paramount issue.

Re: Paramount plus not working

Harlequins1 — Tue, 17 Mar 2026 22:11:17 GMT

Exactly what I had been through over the past 6 weeks.

Reset apps, reloaded apps, full resets and a number of other attempts.

Always ends in blaming paramount and having no idea when it will be sorted.

Just got fed up with it and cancelled sky cinema and planning to get paramount direct.

Re: Paramount plus not working

regcol — Mon, 06 Apr 2026 09:40:53 GMT

Exactly the same has been happening to me I tryed to watch it and then I wouldn't work but also the entire app is in German?I tried on a Roku aswell with the same account no fix I hope this gets fixed soon.

Re: Paramount plus not working

Harlequins1 — Mon, 06 Apr 2026 09:47:58 GMT

Yes exactly what I had and also in German!!

Gave up with sky ever resolving this after 8 weeks of trying and cancelled sky cinema.

Now getting paramountplus standard direct from paramount for £2.99 a month.