https://helpforum.sky.com/t5/Sky-Stream/Re-Sky-puk/m-p/5246220#M72939 <P>Sky Puk displays sky then goes of</P> Sat, 04 Apr 2026 11:37:16 GMT Emma22xx 2026-04-04T11:37:16Z https://helpforum.sky.com/t5/Sky-Stream/Re-Sky-puk/m-p/5246220#M72939 <P>Sky Puk displays sky then goes of</P> Sat, 04 Apr 2026 11:37:16 GMT https://helpforum.sky.com/t5/Sky-Stream/Re-Sky-puk/m-p/5246220#M72939 Emma22xx 2026-04-04T11:37:16Z https://helpforum.sky.com/t5/Sky-Stream/Re-Sky-puk/m-p/5246419#M72940 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4653052">@Emma22xx</a>&nbsp;</P> <P><BR />Sounds like your Sky puck is stuck in some kind of standby or startup state.</P> <P>&nbsp;</P> <P>Can you have a read of this Sky help article, namely performing the recovery procedure on step 4;</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/help/sky-tv/sky-tv-stream/fixing-a-problem-sky-stream/fixing-sky-glass-sky-stream-puck/articles/power-issue-help-sky-glass-sky-stream-puck" target="_blank">https://www.sky.com/help/sky-tv/sky-tv-stream/fixing-a-problem-sky-stream/fixing-sky-glass-sky-stream-puck/articles/power-issue-help-sky-glass-sky-stream-puck</A></P> <P>&nbsp;</P> <P>&nbsp;</P> Sat, 04 Apr 2026 15:45:08 GMT https://helpforum.sky.com/t5/Sky-Stream/Re-Sky-puk/m-p/5246419#M72940 lettice 2026-04-04T15:45:08Z