topic Re: Disney Plus - Spelt email address wrong in Sky Stream

Disney Plus - Spelt email address wrong

IWorkHere — Sat, 28 Mar 2026 20:46:25 GMT

Hello

Bit of an awkward one this.

I paid for Disney plus through disney. I tried to merge my account to Disney but I spelt my email address wrong. The email I use for Disney, is not the same email I use for sky.

I have so far been unsuccessful in locating the incorrectly spelt email as it does not show anywhere. I am unable to login to the Disney app, when I go to manage subscriptions, it gives me the option to upgrade it, but it does not show my email.

Is there anyway to either correct the incorrectly spelt email, or change the email for Disney?

Thank you

Re: Disney Plus - Spelt email address wrong

Brill+Gill — Sun, 29 Mar 2026 09:53:41 GMT

Hi @IWorkHere, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141

Re: Disney Plus - Spelt email address wrong

IWorkHere — Sun, 29 Mar 2026 11:42:08 GMT

Thank you

Re: Disney Plus - Spelt email address wrong

arcadeavenger — Sun, 29 Mar 2026 12:06:05 GMT

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Re: Disney Plus - Spelt email address wrong

arcadeavenger — Sun, 29 Mar 2026 12:06:25 GMT

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Re: Disney Plus - Spelt email address wrong

arcadeavenger — Sun, 29 Mar 2026 11:45:45 GMT

I have sent the invite now - Please look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141

Re: Disney Plus - Spelt email address wrong

IWorkHere — Sun, 29 Mar 2026 11:55:57 GMT

Thank you, I have responded to the bubble and will await someone to get back to me.

Re: Disney Plus - Spelt email address wrong

arcadeavenger — Sun, 29 Mar 2026 12:06:39 GMT

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