topic Hbo help in Sky Stream

Hbo help

Ant13 — Fri, 27 Mar 2026 16:13:23 GMT

Been watching games of thrones on sky with UHD / Atmos and Ad skipping which has been good. Now when I click on game of thrones it launches in HBO but it's not in UHD, no Atmos and Ad skipping no longer works. I have only the basic tier but does that mean I have to pay another £10 for what I already pay for???

Re: Hbo help

Brill+Gill — Sat, 28 Mar 2026 09:09:42 GMT

Hi @Ant13, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141

Re: Hbo help

Nigelb1972 — Sat, 28 Mar 2026 14:29:27 GMT

@Ant13 basically yes. Ad skipping doesn't work on all apps, especially as supported ones like Netflix, Paramount, HBO.

These apps have additional tiers that you can upgrade to should you wish as you only get the basic ad supported version included with your stream subscription.

The UHD/Atmos bolt on is for Sky's own on demand content and live channels.

For the others, this is usually behind the Premium tier subscription. You can upgrade the individual subscriptions via your MySky account. They're around £10 per month.