topic Re: Stuck on Ativating the sky stream puk in Sky Stream

Stuck on Ativating the sky stream puk

Mike469 — Thu, 26 Mar 2026 21:35:20 GMT

Stream Puk on the page which i am on it gives a code number and a address in link this number for account purposes

it gives address as https://sky.com/activate I have entered it in the answer I got that page is restricted so I cannot press

with using the puk .

Re: Stuck on Ativating the sky stream puk

lettice — Fri, 27 Mar 2026 05:40:31 GMT

@Mike469

I've escalated this to Sky and they should be in touch with you soon about it.
Look out for a message from Sky on your email and Sky Community private messages.
Look out for the blue chat bubble within your Sky community.

Note: Escalation conversations automatically close if there is no response within 48 hours.
More about an escalation here;
https://helpforum.sky.com/t5/Did-you-know/My-post-has-been-escalated/ba-p/3711147#M1014

Re: Stuck on Ativating the sky stream puk

Jason- — Fri, 27 Mar 2026 08:44:15 GMT

Hey @lettice, thanks for making us aware of @Mike469's issue activating their Sky Stream Puck. I'll send them an invite now and we can help get things working 👍🏻

Thanks, Jason-