topic Re: Problem with Discovery Plus with Sky Stream in Sky Stream

Problem with Discovery Plus with Sky Stream

lizzie280 — Wed, 18 Mar 2026 15:04:24 GMT

I am using Sky Stream. I already have an account with Discovery Plus but when tried to activate it by going to the Marketplace and the Shop on Sky Stream, I used the link to activate it on the Sky website but I seem to have set up an account with Sky. There was nowhere to put in my Discovery Plus account details. I don't know what to do now. If somebody could give me some advice as to what to do I would be obliged.

Re: Problem with Discovery Plus with Sky Stream

lettice — Wed, 18 Mar 2026 16:33:56 GMT

Can you read and follow this Sky help article.

It has some pointers on your existing D+ account that may help you going forward.

https://www.sky.com/help/articles/how-to-get-discovery-plus

Re: Problem with Discovery Plus with Sky Stream

lizzie280 — Wed, 18 Mar 2026 17:17:37 GMT

Thank You Lettice for your reply,

The problem I have now is that I seem to have set up a Discovery Plus account with Sky, but I have a separate account with Discovery Plus. I have not used my Discovery Plus account for about a year now so perhaps the best option would be to cancel that account, otherwise it is going to be very complicated to sort out.

Re: Problem with Discovery Plus with Sky Stream

lettice — Wed, 18 Mar 2026 17:31:44 GMT

@lizzie280 wrote:

Thank You Lettice for your reply,

The problem I have now is that I seem to have set up a Discovery Plus account with Sky, but I have a separate account with Discovery Plus. I have not used my Discovery Plus account for about a year now so perhaps the best option would be to cancel that account, otherwise it is going to be very complicated to sort out.

Yes would be wise the cancel the other account.

It does make mention of that and I'm sure I recall others having similar issues with two Discovery + accounts.