https://helpforum.sky.com/t5/Sky-Stream/Puck-return/m-p/5228553#M70645 <P>I have received an email asking me to return my puck. No idea why.</P> Tue, 10 Mar 2026 14:02:42 GMT Rochdaleguy 2026-03-10T14:02:42Z https://helpforum.sky.com/t5/Sky-Stream/Puck-return/m-p/5228553#M70645 <P>I have received an email asking me to return my puck. No idea why.</P> Tue, 10 Mar 2026 14:02:42 GMT https://helpforum.sky.com/t5/Sky-Stream/Puck-return/m-p/5228553#M70645 Rochdaleguy 2026-03-10T14:02:42Z https://helpforum.sky.com/t5/Sky-Stream/Puck-return/m-p/5228557#M70646 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4635072">@Rochdaleguy</a>&nbsp; Your post has been moved from the Sky+ Board as you don't have Sky + you have Sky Stream, the 2 are completely different platforms.</P> <P>&nbsp;</P> <P>Have you cancelled your subscription or Whole Home Subscription?</P> <P>&nbsp;</P> <P>Did you order Sky Stream after February 2023?</P> <P>&nbsp;</P> Tue, 10 Mar 2026 14:07:38 GMT https://helpforum.sky.com/t5/Sky-Stream/Puck-return/m-p/5228557#M70646 GD1 2026-03-10T14:07:38Z https://helpforum.sky.com/t5/Sky-Stream/Puck-return/m-p/5228575#M70651 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4635072">@Rochdaleguy</a>&nbsp;wrote:<BR /><P>I have received an email asking me to return my puck. No idea why.</P><HR /></BLOCKQUOTE><P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4635072">@Rochdaleguy</a>&nbsp;</P><P>I have escalated your post to Sky. Keep an eye out for a blue chat bubble.<BR /><BR /><A href="https://helpforum.sky.com/t5/Did-you-know/My-post-has-been-escalated/ba-p/3711147#M1014" target="_blank">https://helpforum.sky.com/t5/Did-you-know/My-post-has-been-escalated/ba-p/3711147#M1014</A></P> Tue, 10 Mar 2026 14:31:21 GMT https://helpforum.sky.com/t5/Sky-Stream/Puck-return/m-p/5228575#M70651 Dazzasky 2026-03-10T14:31:21Z