https://helpforum.sky.com/t5/Sky-Stream/Sky-stream-puck/m-p/5226390#M70391 My sky puck was working fine now it flashing red and orange and wont turn on Sat, 07 Mar 2026 15:49:46 GMT LEEANNE123 2026-03-07T15:49:46Z https://helpforum.sky.com/t5/Sky-Stream/Sky-stream-puck/m-p/5226390#M70391 My sky puck was working fine now it flashing red and orange and wont turn on Sat, 07 Mar 2026 15:49:46 GMT https://helpforum.sky.com/t5/Sky-Stream/Sky-stream-puck/m-p/5226390#M70391 LEEANNE123 2026-03-07T15:49:46Z https://helpforum.sky.com/t5/Sky-Stream/Sky-stream-puck/m-p/5226409#M70392 <P>Hi <a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4632847">@LEEANNE123</a>&nbsp;</P><P>&nbsp;</P><P>Try resetting the puck by following the process here: <A href="https://www.sky.com/help/articles/setting-up-sky-glass-sky-logo" target="_blank">https://www.sky.com/help/articles/setting-up-sky-glass-sky-logo</A></P><P>&nbsp;</P><P>MikeAlanR</P> Sat, 07 Mar 2026 16:23:14 GMT https://helpforum.sky.com/t5/Sky-Stream/Sky-stream-puck/m-p/5226409#M70392 mikealanr 2026-03-07T16:23:14Z https://helpforum.sky.com/t5/Sky-Stream/Sky-stream-puck/m-p/5226436#M70393 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4632847">@LEEANNE123</a>&nbsp;</P> <P>&nbsp;</P> <P>Can you perform the recovery procedure as shown on step 4 of this Sky help article;</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/help/sky-tv/sky-tv-stream/fixing-a-problem-sky-stream/fixing-sky-glass-sky-stream-puck/articles/power-issue-help-sky-glass-sky-stream-puck" target="_blank">https://www.sky.com/help/sky-tv/sky-tv-stream/fixing-a-problem-sky-stream/fixing-sky-glass-sky-stream-puck/articles/power-issue-help-sky-glass-sky-stream-puck</A></P> Sat, 07 Mar 2026 16:59:32 GMT https://helpforum.sky.com/t5/Sky-Stream/Sky-stream-puck/m-p/5226436#M70393 lettice 2026-03-07T16:59:32Z