https://helpforum.sky.com/t5/Sky-Stream/Puck-is-on-but-not-working/m-p/5224168#M70088 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4630524">@Samevans</a>&nbsp;wrote:<BR />Puck has white light on but no pitcher<HR /></BLOCKQUOTE><P>Have you checked the HDMI cable? Is it fully seated in the back of the puck and in your TV? Have you selected the correct HDMI input on your TV? Have you tried rebooting both puck and TV?</P> Wed, 04 Mar 2026 17:17:42 GMT Angel_Aka 2026-03-04T17:17:42Z https://helpforum.sky.com/t5/Sky-Stream/Puck-is-on-but-not-working/m-p/5224154#M70087 Puck has white light on but no pitcher Wed, 04 Mar 2026 17:07:39 GMT https://helpforum.sky.com/t5/Sky-Stream/Puck-is-on-but-not-working/m-p/5224154#M70087 Samevans 2026-03-04T17:07:39Z https://helpforum.sky.com/t5/Sky-Stream/Puck-is-on-but-not-working/m-p/5224168#M70088 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4630524">@Samevans</a>&nbsp;wrote:<BR />Puck has white light on but no pitcher<HR /></BLOCKQUOTE><P>Have you checked the HDMI cable? Is it fully seated in the back of the puck and in your TV? Have you selected the correct HDMI input on your TV? Have you tried rebooting both puck and TV?</P> Wed, 04 Mar 2026 17:17:42 GMT https://helpforum.sky.com/t5/Sky-Stream/Puck-is-on-but-not-working/m-p/5224168#M70088 Angel_Aka 2026-03-04T17:17:42Z