https://helpforum.sky.com/t5/Sky-Stream/Remote-problem/m-p/5222963#M69981 <P>Hi <a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3277931">@RMB4079</a>&nbsp;</P><P>&nbsp;</P><P>You will need to give some more information such as the make and model of the TV you are trying to control.</P><P>&nbsp;</P><P>The general advice would be to press 1 &amp; 3 together for a few seconds and follow the instructions to re set up your remote. Try selecting the manufacturer and then step through the codes until you find one that works.</P><P>&nbsp;</P><P>MikeAlanR</P> Mon, 02 Mar 2026 20:31:31 GMT mikealanr 2026-03-02T20:31:31Z https://helpforum.sky.com/t5/Sky-Stream/Remote-problem/m-p/5222944#M69980 <P>Had new remote for stream, but volume will not work!!! Anyone any ideas</P> Mon, 02 Mar 2026 20:05:43 GMT https://helpforum.sky.com/t5/Sky-Stream/Remote-problem/m-p/5222944#M69980 RMB4079 2026-03-02T20:05:43Z https://helpforum.sky.com/t5/Sky-Stream/Remote-problem/m-p/5222963#M69981 <P>Hi <a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3277931">@RMB4079</a>&nbsp;</P><P>&nbsp;</P><P>You will need to give some more information such as the make and model of the TV you are trying to control.</P><P>&nbsp;</P><P>The general advice would be to press 1 &amp; 3 together for a few seconds and follow the instructions to re set up your remote. Try selecting the manufacturer and then step through the codes until you find one that works.</P><P>&nbsp;</P><P>MikeAlanR</P> Mon, 02 Mar 2026 20:31:31 GMT https://helpforum.sky.com/t5/Sky-Stream/Remote-problem/m-p/5222963#M69981 mikealanr 2026-03-02T20:31:31Z