topic Re: Stuck on 'Lets Link your account' in Sky Stream

Stuck on 'Lets Link your account'

BillyA98 — Mon, 25 Aug 2025 10:30:10 GMT

Setting up my sky stream puck.
I repeatedly get to the Lets Link Your Account screen with the code etc and I go to the website and activate it and it says it was successful but the screen doesn't change.
Restarted several times.
Factory resect several times.

Re: Stuck on 'Lets Link your account'

KRFCh — Sat, 28 Feb 2026 19:40:45 GMT

Did you find a fix for this? We're currently having this issue but Sky are useless and not helpful in the slightest.

Re: Stuck on 'Lets Link your account'

mikealanr — Sat, 28 Feb 2026 23:13:30 GMT

Hi @KRFCh

Try the steps outlined here: https://www.sky.com/help/sky-tv/sky-tv-stream/setting-up-sky-stream/articles/setting-up-sky-glass-link-your-account

Slightly different error but hopefully will help resolve your issue.

MikeAlanR