topic Re: Paramount Plus still unavailable in Sky Stream

Paramount Plus still unavailable

Debesh3 — Fri, 27 Feb 2026 15:19:13 GMT

Unable to access Paramount plus for more than a week. Get to a page stating 'An error has occurred, but we're working on fixing it. We'll be up and running again shortly!' But no progress after a week. Anyone found a solution?

Re: Paramount Plus still unavailable

Stephen+Mourton — Fri, 27 Feb 2026 16:20:20 GMT

@Debesh3 Have you tried an app refresh? If not go to Settings on Stream, the easiest way is to say "Settings" using the voice button. Then in Settings go to System management then Resets & Updates and select App refresh. This does take a few minutes but just wait for it to return you to the Home page. Then just to be sure go back into the same settings and select Restart device and again wait for it to return you to the Home page. Then try the app. I hope it works.

Re: Paramount Plus still unavailable

Debesh3 — Fri, 27 Feb 2026 16:31:08 GMT

I'll give it a go! Thanks for the advice

Re: Paramount Plus still unavailable

Fothergill1 — Sat, 28 Feb 2026 09:22:08 GMT

Hi @Debesh3To get you some help with this Paramount issue I have escalated your post to the Sky Community Messaging Team who will send you an invitation for a private online chat.

The link below explains how the procedure works

https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Keep a look out for a private community message from Sky (see envelope top right of your screen). You will also see a speech chat bubble appear on the bottom left of your screen when you are logged onto this forum (you will need to refresh your browser from time to time until you see the chat bubble).

When the chat bubble appears you have 48 hours to respond or the chat will be automatically closed.

Note replies from Sky are not instant so you will need to regularly check the chat thread. Also be aware the team work from 9am to 9pm Mon-Sun in the UK (Ireland may be different).

Re: Paramount Plus still unavailable

Blueray1986 — Tue, 10 Mar 2026 16:04:59 GMT

Ihad this for 2 months now