topic Re: Upgrade in Sky Stream

Upgrade

SteveEastaff — Sun, 22 Feb 2026 13:10:54 GMT

I am a sky customer, and have , the little Sky puck. I'm looking to upgrade to Sky TV. Little bit confusing. Why do I need to subscriptions to Sky if I already have as mentioned above?

Re: Upgrade

GD1 — Sun, 22 Feb 2026 13:23:56 GMT

@SteveEastaff If you already have a Stream Puck surely you're already subscribing to Sky TV?

Re: Upgrade

Fothergill1 — Sun, 22 Feb 2026 14:33:14 GMT

Hi @SteveEastaff and welcome to the forum. As you are already subscribed to Sky with the stream puck you would just need a Whole Home subscription to use the TV in addition to the puck. This is similar to the Sky Q multi room subscription

The whole home subscription allows you to have up to 3 Glass TVs and 6 stream pucks as per the link below.

https://www.sky.com/help/articles/your-devices-sky-glass

Re: Upgrade

Dazzasky — Sun, 22 Feb 2026 14:36:42 GMT

@SteveEastaff wrote:
I am a sky customer, and have , the little Sky puck. I'm looking to upgrade to Sky TV. Little bit confusing. Why do I need to subscriptions to Sky if I already have as mentioned above?

If you got the puck from someone else instead of Sky then you need to contact them to take out a TV subscription @SteveEastaff The puck won't work without one.