https://helpforum.sky.com/t5/Sky-Stream/How-do-I-set-up-sky-stream/m-p/5216114#M69338 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4621196">@Ashleigh64</a>&nbsp;I have put&nbsp;a link below to a troubleshooting guide when the puck get stuck on checking your status. &nbsp;Work through it and hopefully this will.</P><P>&nbsp;</P><P><A href="https://www.sky.com/help/articles/setting-up-sky-glass-checking-your-status" target="_self">Stuck on checking your status</A></P><P>&nbsp;</P><P>Good luck and post back if you are still having issues.</P> Fri, 20 Feb 2026 14:45:51 GMT Fothergill1 2026-02-20T14:45:51Z https://helpforum.sky.com/t5/Sky-Stream/How-do-I-set-up-sky-stream/m-p/5216080#M69334 <P>Got sky stream today and I've been trying to set it up. It's been stuck on the "checking your status" for over an hour</P><P>&nbsp;</P><P>I've tried turning it off an on again, I've tried several other things I've found from other people who had this problem and nothing is working&nbsp;</P> Fri, 20 Feb 2026 14:05:43 GMT https://helpforum.sky.com/t5/Sky-Stream/How-do-I-set-up-sky-stream/m-p/5216080#M69334 Ashleigh64 2026-02-20T14:05:43Z https://helpforum.sky.com/t5/Sky-Stream/How-do-I-set-up-sky-stream/m-p/5216114#M69338 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4621196">@Ashleigh64</a>&nbsp;I have put&nbsp;a link below to a troubleshooting guide when the puck get stuck on checking your status. &nbsp;Work through it and hopefully this will.</P><P>&nbsp;</P><P><A href="https://www.sky.com/help/articles/setting-up-sky-glass-checking-your-status" target="_self">Stuck on checking your status</A></P><P>&nbsp;</P><P>Good luck and post back if you are still having issues.</P> Fri, 20 Feb 2026 14:45:51 GMT https://helpforum.sky.com/t5/Sky-Stream/How-do-I-set-up-sky-stream/m-p/5216114#M69338 Fothergill1 2026-02-20T14:45:51Z