https://helpforum.sky.com/t5/Sky-Stream/Disney-plus-account-not-activating/m-p/5212949#M69095 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4616887">@Da54</a>&nbsp; &nbsp;Have you tried going to Settings, System management, and chose Refresh apps. &nbsp;This takes a few minutes so wait for it to return you to the Home Screen. &nbsp;Then go back into exactly the same settings and chose Restart. &nbsp;Alain wait for it to reset and return you to the Home Screen and see if that sorts it.</P> Sun, 15 Feb 2026 17:32:37 GMT Stephen+Mourton 2026-02-15T17:32:37Z https://helpforum.sky.com/t5/Sky-Stream/Disney-plus-account-not-activating/m-p/5212728#M69076 <P>I am a new sky customer of sky stream. I added Disney plus to my package which asked me to set up an account with Disney plus. It worked for a couple of weeks and now only asks to add subscription to sky package. I have checked my package and Disney is included. Any help?</P> Sun, 15 Feb 2026 11:32:31 GMT https://helpforum.sky.com/t5/Sky-Stream/Disney-plus-account-not-activating/m-p/5212728#M69076 Da54 2026-02-15T11:32:31Z https://helpforum.sky.com/t5/Sky-Stream/Disney-plus-account-not-activating/m-p/5212949#M69095 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4616887">@Da54</a>&nbsp; &nbsp;Have you tried going to Settings, System management, and chose Refresh apps. &nbsp;This takes a few minutes so wait for it to return you to the Home Screen. &nbsp;Then go back into exactly the same settings and chose Restart. &nbsp;Alain wait for it to reset and return you to the Home Screen and see if that sorts it.</P> Sun, 15 Feb 2026 17:32:37 GMT https://helpforum.sky.com/t5/Sky-Stream/Disney-plus-account-not-activating/m-p/5212949#M69095 Stephen+Mourton 2026-02-15T17:32:37Z