topic Re: Sound problem & fast forward problem. in Sky Stream

Sound problem & fast forward problem.

winehouse — Thu, 12 Feb 2026 18:28:46 GMT

Hi.

Having problems with sound today. Intermittently, the sound will go off for around 40 seconds. Then it comes back.

Also, we tried to catch up with a program today, but it was forwarding slower than the 30x asked for, and eventually, the "Technical Fault' message appeared with a blue screen. Tried again, but the same thing happened, even after restarting everything.

Thanks for any help.

Re: Sound problem & fast forward problem.

Stephen+Mourton — Fri, 13 Feb 2026 08:30:12 GMT

@winehouse Depending on just how you are watching, but it is possible that an App refresh may help. Go to Settings & System management and under Reset choose App refresh, it takes a short while but wait until it returns you to the Home Screen and see if that helps.

Re: Sound problem & fast forward problem.

winehouse — Fri, 13 Feb 2026 08:39:13 GMT

Thanks

I'll try later.