https://helpforum.sky.com/t5/Sky-Stream/Sky-Stream-Crashing/m-p/5207579#M68670 <P>Evening all, I've set up the Sky Puck today for the first time. Everything seems to.be working reasonably well except when I look through Skys catalogue of on demand shows when clicking on Game Of Thrones the Puck crashes then seems to restart. Has anyone any ideas on a solution to this?</P> Sat, 07 Feb 2026 17:14:55 GMT Goldinco 2026-02-07T17:14:55Z https://helpforum.sky.com/t5/Sky-Stream/Sky-Stream-Crashing/m-p/5207579#M68670 <P>Evening all, I've set up the Sky Puck today for the first time. Everything seems to.be working reasonably well except when I look through Skys catalogue of on demand shows when clicking on Game Of Thrones the Puck crashes then seems to restart. Has anyone any ideas on a solution to this?</P> Sat, 07 Feb 2026 17:14:55 GMT https://helpforum.sky.com/t5/Sky-Stream/Sky-Stream-Crashing/m-p/5207579#M68670 Goldinco 2026-02-07T17:14:55Z https://helpforum.sky.com/t5/Sky-Stream/Sky-Stream-Crashing/m-p/5207614#M68679 <P>Have you tried a settings restart to see if it helps?</P> <P>&nbsp;</P> <P>Go to Settings&gt;Systems Management&gt;Resets &amp; Updates<BR />Select Restart device<BR />Your Sky Stream puck will perform a reboot. It will take a few minutes to complete</P> <P>&nbsp;</P> <P>Different ways to get to the settings menu;<BR />Hit the . . . button on your remote and select settings, use voice saying 'settings' or scroll down to the settings menu on the home menu.</P> Sat, 07 Feb 2026 18:33:17 GMT https://helpforum.sky.com/t5/Sky-Stream/Sky-Stream-Crashing/m-p/5207614#M68679 lettice 2026-02-07T18:33:17Z