topic Sky puck wont turn on in Sky Stream https://helpforum.sky.com/t5/Sky-Stream/Sky-puck-wont-turn-on/m-p/5205153#M68498 <P>Sky puck light keeps going out and getting no picture on TV&nbsp;</P> Wed, 04 Feb 2026 15:07:22 GMT Missy76 2026-02-04T15:07:22Z Sky puck wont turn on https://helpforum.sky.com/t5/Sky-Stream/Sky-puck-wont-turn-on/m-p/5205153#M68498 <P>Sky puck light keeps going out and getting no picture on TV&nbsp;</P> Wed, 04 Feb 2026 15:07:22 GMT https://helpforum.sky.com/t5/Sky-Stream/Sky-puck-wont-turn-on/m-p/5205153#M68498 Missy76 2026-02-04T15:07:22Z Re: Sky puck wont turn on https://helpforum.sky.com/t5/Sky-Stream/Sky-puck-wont-turn-on/m-p/5205363#M68509 <P>Hi <a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4608388">@Missy76</a></P><P>&nbsp;</P><P>See: <A href="https://www.sky.com/help/articles/no-input-no-signal-sky-stream" target="_blank">https://www.sky.com/help/articles/no-input-no-signal-sky-stream</A></P><P>&nbsp;</P><P>You can try resetting your puck by following the process here (namely step 5): <A href="https://www.sky.com/help/articles/setting-up-sky-glass-sky-logo" target="_blank">https://www.sky.com/help/articles/setting-up-sky-glass-sky-logo</A></P><P>&nbsp;</P><P>Failing this Sky will need to replace your puck.</P><P>&nbsp;</P><P>MikeAlanR</P> Wed, 04 Feb 2026 18:26:57 GMT https://helpforum.sky.com/t5/Sky-Stream/Sky-puck-wont-turn-on/m-p/5205363#M68509 mikealanr 2026-02-04T18:26:57Z