https://helpforum.sky.com/t5/Sky-Stream/Can-t-scan-QR-code-on-tv-puck/m-p/5204302#M68438 <P>I received tv puck and it has a qr code stuck to it which I've tried to scan on 2 phones and an iPad it doesn't work. Help!&nbsp;</P> Tue, 03 Feb 2026 12:17:03 GMT Nessahh 2026-02-03T12:17:03Z https://helpforum.sky.com/t5/Sky-Stream/Can-t-scan-QR-code-on-tv-puck/m-p/5204302#M68438 <P>I received tv puck and it has a qr code stuck to it which I've tried to scan on 2 phones and an iPad it doesn't work. Help!&nbsp;</P> Tue, 03 Feb 2026 12:17:03 GMT https://helpforum.sky.com/t5/Sky-Stream/Can-t-scan-QR-code-on-tv-puck/m-p/5204302#M68438 Nessahh 2026-02-03T12:17:03Z https://helpforum.sky.com/t5/Sky-Stream/Can-t-scan-QR-code-on-tv-puck/m-p/5204686#M68467 <P>Hi <a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4607320">@Nessahh</a>&nbsp;</P><P>&nbsp;</P><P>You don't need to scan it. Just plug it in and follow the set up instructions on screen.</P><P>&nbsp;</P><P>See: <A href="https://www.sky.com/help/articles/setting-up-sky-stream" target="_blank">https://www.sky.com/help/articles/setting-up-sky-stream</A></P><P>&nbsp;</P><P>MikeAlanR</P><P>&nbsp;</P> Tue, 03 Feb 2026 21:31:48 GMT https://helpforum.sky.com/t5/Sky-Stream/Can-t-scan-QR-code-on-tv-puck/m-p/5204686#M68467 mikealanr 2026-02-03T21:31:48Z