https://helpforum.sky.com/t5/Sky-Stream/Puck-box/m-p/5197948#M67839 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4597356">@StevenGray</a>&nbsp;wrote:<BR />My puck box keeps losing signal and no sound but have pictures<HR /></BLOCKQUOTE><P>Tried rebooting it? Turn it off at the wall for a minute or two then plug it back in.&nbsp;</P> Sun, 25 Jan 2026 15:35:46 GMT Angel_Aka 2026-01-25T15:35:46Z https://helpforum.sky.com/t5/Sky-Stream/Puck-box/m-p/5197944#M67838 My puck box keeps losing signal and no sound but have pictures Sun, 25 Jan 2026 15:28:53 GMT https://helpforum.sky.com/t5/Sky-Stream/Puck-box/m-p/5197944#M67838 StevenGray 2026-01-25T15:28:53Z https://helpforum.sky.com/t5/Sky-Stream/Puck-box/m-p/5197948#M67839 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4597356">@StevenGray</a>&nbsp;wrote:<BR />My puck box keeps losing signal and no sound but have pictures<HR /></BLOCKQUOTE><P>Tried rebooting it? Turn it off at the wall for a minute or two then plug it back in.&nbsp;</P> Sun, 25 Jan 2026 15:35:46 GMT https://helpforum.sky.com/t5/Sky-Stream/Puck-box/m-p/5197948#M67839 Angel_Aka 2026-01-25T15:35:46Z