topic Re: New Sky stream installation And Internet in Sky Stream

New Sky stream installation And Internet

Spa3311 — Fri, 23 Jan 2026 16:15:24 GMT

When the engineer comes, does he need to run a cable from the box outside to where the router is going? I need the router in the middle of the house and not on the front wall. Will the engineer comply to this

Re: New Sky stream installation And Internet

mikealanr — Fri, 23 Jan 2026 17:26:19 GMT

Hi @Spa3311

Generally sky stream is self installed and delivered by royal mail. But no sky stream works of WiFi.

MikeAlanR

Re: New Sky stream installation And Internet

TimmyBGood — Fri, 23 Jan 2026 17:47:15 GMT

@Spa3311 wrote:

I need the router in the middle of the house and not on the front wall. Will the engineer comply to this

'Stream' is the subscription television service: presumably you are referring to Sky Broadband.

Typically an ONT will be mounted on the inside of an external wall (for an FTTP installation). They usually won't bring fibre-optic deeper into the property: the time and resources allocated to any individual job are necessarily limited. You can choose to acquire and use a longer ethernet cable if you wish.

Re: New Sky stream installation And Internet

Spa3311 — Sat, 24 Jan 2026 08:45:45 GMT

Yes asi expected but not as state in their video up to 10m from the outside point.

Re: New Sky stream installation And Internet

TimmyBGood — Sat, 24 Jan 2026 11:14:19 GMT

@Spa3311

I suspect that's 10 metres around the external perimeter or within the first interior room. Going deeper into a property typically involves additional walls or doorways, neither of which is in the remit of an installer with a very limited time allocated to each job.

Re: New Sky stream installation And Internet

Spa3311 — Sat, 24 Jan 2026 11:17:07 GMT

Thnx for the reply. Although all looks swish and controlled by sky, 1 element seem totally out of their control. That is the open reach install. I need to be there when he install happens as the Splitter external box won't be in the right place for the property layout. I have spent 1hr+ trying to get a week when it's suitable but sky have no say in the matter apparently. The position of this box is vital to the system working as it should. So when you see the reality of sky installation it's not as smooth as it seems.

Re: New Sky stream installation And Internet

Spa3311 — Sat, 24 Jan 2026 11:19:21 GMT

When I had virgin the engineer gave me cable and I installed through the loft, a very easy bungalow install. I'm hoping the sky engineer lets me do the same

Re: New Sky stream installation And Internet

TimmyBGood — Sat, 24 Jan 2026 11:20:01 GMT

@Spa3311

As you said: that's Openreach, not Sky, and dates back to the creation of a monopoly network maintainer during British Telecom privatisation in the 1980s.

Re: New Sky stream installation And Internet

TimmyBGood — Sat, 24 Jan 2026 11:58:34 GMT

@Spa3311 wrote:

When I had virgin the engineer gave me cable and I installed through the loft, a very easy bungalow install. I'm hoping the sky engineer lets me do the same

You can install your own ethernet between ONT and router as you see fit: neither Sky or Openreach will provide the cable though. Virgin would have used coaxial cable which is not applicable to FTTP.

Cat5e is fine, perhaps use Cat6A so it never needs doing again.

Re: New Sky stream installation And Internet

Spa3311 — Sat, 24 Jan 2026 14:14:30 GMT

So from the ont box a cat 6 cable can be installed to the router position about 8m away. This is where the old route position is and where I have cat 5 distributed through the building. Is that correct?

Re: New Sky stream installation And Internet

Spa3311 — Sat, 24 Jan 2026 14:21:52 GMT

Tim good, you are most helpful , more than sky team are. Thnx

Re: New Sky stream installation And Internet

TimmyBGood — Sat, 24 Jan 2026 14:28:00 GMT

@Spa3311 wrote:

So from the ont box a cat 6 cable can be installed to the router position about 8m away.

That's correct: this needs to be a single contiguous run, not going through an ethernet switch. Distance limit is that of ethernet in general, so up to 100 metres: there's no drop in speed.