topic Re: Channel 4 app in Sky Stream

Channel 4 app

Tony532 — Fri, 23 Jan 2026 17:32:00 GMT

Hello I am currently a sky puck user and I can't access/use the channel 4 app. Is anyone having the same issue? I've reset my puck unplugged it restarted app/ app refresh and still not working

Re: Channel 4 app

mikealanr — Fri, 23 Jan 2026 22:35:36 GMT

Hi @Tony532

You have actually said why you can't use the app? What's the problem? Is it not loading? Will it not play back? Also who is your ISP etc? Has it ever worked?

Please provide as much information as you can so th community can assist.

MikeAlanR

Re: Channel 4 app

Tony532 — Sat, 24 Jan 2026 14:14:01 GMT

Hey

Thank you for responding. What was happening: when I clicked the channel 4 app through the sky puck. the screen would go black and not load the application. There was no error message or anything else juat a black screen.

I have performed a factory reset on the puck whatever the problem was has been fixed bybthos factory reset.

Thanks