https://helpforum.sky.com/t5/Sky-Stream/Purchased-movies/m-p/5196956#M67757 <P>Hi <a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4598637">@Mands2</a>&nbsp;</P><P>&nbsp;</P><P>Are you definitely signed in to the same sky store account? Are you checking in the sky store app? They won't appear in playlist. If you logon to sky store online can you see them there?</P><P>&nbsp;</P><P>As we are fellow customers on the community the best course of action would be to raise a query with Sky Store: <A href="https://www.skystore.com/n/hcus/help/contact-us" target="_blank">https://www.skystore.com/n/hcus/help/contact-us</A></P><P>&nbsp;</P><P>MikeAlanR</P> Fri, 23 Jan 2026 22:32:43 GMT mikealanr 2026-01-23T22:32:43Z https://helpforum.sky.com/t5/Sky-Stream/Purchased-movies/m-p/5196878#M67750 <P>Just returned to sky , now have sky stream but cannot find any of previous movies we bought,&nbsp; have at last managed to sign in to sky store but nothing anywhere. Nothing in my library or my movies . Had about 15 so where are they ?</P> Fri, 23 Jan 2026 19:31:26 GMT https://helpforum.sky.com/t5/Sky-Stream/Purchased-movies/m-p/5196878#M67750 Mands2 2026-01-23T19:31:26Z https://helpforum.sky.com/t5/Sky-Stream/Purchased-movies/m-p/5196956#M67757 <P>Hi <a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4598637">@Mands2</a>&nbsp;</P><P>&nbsp;</P><P>Are you definitely signed in to the same sky store account? Are you checking in the sky store app? They won't appear in playlist. If you logon to sky store online can you see them there?</P><P>&nbsp;</P><P>As we are fellow customers on the community the best course of action would be to raise a query with Sky Store: <A href="https://www.skystore.com/n/hcus/help/contact-us" target="_blank">https://www.skystore.com/n/hcus/help/contact-us</A></P><P>&nbsp;</P><P>MikeAlanR</P> Fri, 23 Jan 2026 22:32:43 GMT https://helpforum.sky.com/t5/Sky-Stream/Purchased-movies/m-p/5196956#M67757 mikealanr 2026-01-23T22:32:43Z