https://helpforum.sky.com/t5/Sky-Stream/Sky-puc-sound-and-picture-sync/m-p/5196127#M67729 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4597640">@St3v3n1</a>&nbsp;wrote:<BR /><P>When watching via the puc I get a jerky picture and sound going out of sync for a split second but happening several times throughout a programme&nbsp;</P><HR /></BLOCKQUOTE><P>Not uncommon. Give your <STRONG>puck</STRONG>&nbsp;(not puc) a restart from the settings menu or disconnect from the mains for a minute or two. This will often help clear glitches, but be prepared to do this semi-regularly.&nbsp;</P> Thu, 22 Jan 2026 16:05:15 GMT Angel_Aka 2026-01-22T16:05:15Z https://helpforum.sky.com/t5/Sky-Stream/Sky-puc-sound-and-picture-sync/m-p/5196122#M67728 <P>When watching via the puc I get a jerky picture and sound going out of sync for a split second but happening several times throughout a programme&nbsp;</P> Thu, 22 Jan 2026 16:01:03 GMT https://helpforum.sky.com/t5/Sky-Stream/Sky-puc-sound-and-picture-sync/m-p/5196122#M67728 St3v3n1 2026-01-22T16:01:03Z https://helpforum.sky.com/t5/Sky-Stream/Sky-puc-sound-and-picture-sync/m-p/5196127#M67729 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4597640">@St3v3n1</a>&nbsp;wrote:<BR /><P>When watching via the puc I get a jerky picture and sound going out of sync for a split second but happening several times throughout a programme&nbsp;</P><HR /></BLOCKQUOTE><P>Not uncommon. Give your <STRONG>puck</STRONG>&nbsp;(not puc) a restart from the settings menu or disconnect from the mains for a minute or two. This will often help clear glitches, but be prepared to do this semi-regularly.&nbsp;</P> Thu, 22 Jan 2026 16:05:15 GMT https://helpforum.sky.com/t5/Sky-Stream/Sky-puc-sound-and-picture-sync/m-p/5196127#M67729 Angel_Aka 2026-01-22T16:05:15Z