https://helpforum.sky.com/t5/Sky-Stream/Asked-to-return-something/m-p/5196067#M67723 <P>send the packaging back. Their system will then show it returned.<BR /><BR />They made me return my puck that I had purchased outright and still charged me £50 for a replacemnet, which acoording to their web site, also says I own!</P> Thu, 22 Jan 2026 15:06:31 GMT billx 2026-01-22T15:06:31Z https://helpforum.sky.com/t5/Sky-Stream/Asked-to-return-something/m-p/5196033#M67721 <P>Been sent some packaging to return a puck that I never had!</P> Thu, 22 Jan 2026 14:35:52 GMT https://helpforum.sky.com/t5/Sky-Stream/Asked-to-return-something/m-p/5196033#M67721 Trouble101 2026-01-22T14:35:52Z https://helpforum.sky.com/t5/Sky-Stream/Asked-to-return-something/m-p/5196047#M67722 <P>Hi <a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4597559">@Trouble101</a>&nbsp;</P><P>&nbsp;</P><P>You will need to contact sky. This is a customer helps customer community.</P><P>&nbsp;</P><P>You can call them on 150 if you have a sky mobile or landline or on the number listed here: <A href="https://www.sky.com/help/articles/viewing-help" target="_blank">https://www.sky.com/help/articles/viewing-help</A></P><P>&nbsp;</P><P>MikeAlanR</P><P>&nbsp;</P> Thu, 22 Jan 2026 14:51:10 GMT https://helpforum.sky.com/t5/Sky-Stream/Asked-to-return-something/m-p/5196047#M67722 mikealanr 2026-01-22T14:51:10Z https://helpforum.sky.com/t5/Sky-Stream/Asked-to-return-something/m-p/5196067#M67723 <P>send the packaging back. Their system will then show it returned.<BR /><BR />They made me return my puck that I had purchased outright and still charged me £50 for a replacemnet, which acoording to their web site, also says I own!</P> Thu, 22 Jan 2026 15:06:31 GMT https://helpforum.sky.com/t5/Sky-Stream/Asked-to-return-something/m-p/5196067#M67723 billx 2026-01-22T15:06:31Z