https://helpforum.sky.com/t5/Sky-Stream/Sky-puck-not-working-properly/m-p/5194804#M67617 <P>Mines doing the same now&nbsp;</P> Tue, 20 Jan 2026 20:36:26 GMT Davey791 2026-01-20T20:36:26Z https://helpforum.sky.com/t5/Sky-Stream/Sky-puck-not-working-properly/m-p/5194740#M67608 <P>Kitchen sky puck constantly saying there is a technical fault&nbsp;</P> Tue, 20 Jan 2026 18:25:34 GMT https://helpforum.sky.com/t5/Sky-Stream/Sky-puck-not-working-properly/m-p/5194740#M67608 Katie1966 2026-01-20T18:25:34Z https://helpforum.sky.com/t5/Sky-Stream/Sky-puck-not-working-properly/m-p/5194804#M67617 <P>Mines doing the same now&nbsp;</P> Tue, 20 Jan 2026 20:36:26 GMT https://helpforum.sky.com/t5/Sky-Stream/Sky-puck-not-working-properly/m-p/5194804#M67617 Davey791 2026-01-20T20:36:26Z https://helpforum.sky.com/t5/Sky-Stream/Sky-puck-not-working-properly/m-p/5194816#M67620 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4596085">@Katie1966</a>&nbsp; and&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4558788">@Davey791</a>&nbsp; Rebooting the puck will often resolve the technical fault message. &nbsp;You can either unplug the puck for a few minutes and then plug it in again and the puck will reboot. &nbsp; Alternatively go to Settings &gt; System Management &gt; Resets &amp; Updates &gt; Restart device.</P><P>&nbsp;</P><P>With either method the puck will take a couple of minutes to reboot during which time you will have a blank screen until the Sky logo appears.</P> Tue, 20 Jan 2026 20:57:55 GMT https://helpforum.sky.com/t5/Sky-Stream/Sky-puck-not-working-properly/m-p/5194816#M67620 Fothergill1 2026-01-20T20:57:55Z