https://helpforum.sky.com/t5/Sky-Stream/Freezing-tv-and-grey-screen-or-pixelated/m-p/5192999#M67480 <P>You're not wrong. I'm sick of it</P> Sat, 17 Jan 2026 18:31:16 GMT Mscol 2026-01-17T18:31:16Z https://helpforum.sky.com/t5/Sky-Stream/Freezing-tv-and-grey-screen-or-pixelated/m-p/5166114#M65089 <P>I'm having constant issues with a frozen screen. It either freezes and has sound or it just goes grey and there's nothing and it's often pixelated. The other day the puck wouldn't even turn on. I've followed all the steps thrown to resolve this but still having issues. Any help would be appreciated&nbsp;</P> Sat, 13 Dec 2025 12:40:32 GMT https://helpforum.sky.com/t5/Sky-Stream/Freezing-tv-and-grey-screen-or-pixelated/m-p/5166114#M65089 Mscol 2025-12-13T12:40:32Z https://helpforum.sky.com/t5/Sky-Stream/Freezing-tv-and-grey-screen-or-pixelated/m-p/5166175#M65096 <P>Send it back useless bit of kit</P> Sat, 13 Dec 2025 13:44:55 GMT https://helpforum.sky.com/t5/Sky-Stream/Freezing-tv-and-grey-screen-or-pixelated/m-p/5166175#M65096 Timefc 2025-12-13T13:44:55Z https://helpforum.sky.com/t5/Sky-Stream/Freezing-tv-and-grey-screen-or-pixelated/m-p/5192999#M67480 <P>You're not wrong. I'm sick of it</P> Sat, 17 Jan 2026 18:31:16 GMT https://helpforum.sky.com/t5/Sky-Stream/Freezing-tv-and-grey-screen-or-pixelated/m-p/5192999#M67480 Mscol 2026-01-17T18:31:16Z