https://helpforum.sky.com/t5/Sky-Stream/V/m-p/5190530#M67249 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4590780">@DaveH18</a>&nbsp;wrote:<BR /><P>On occasions the voice / sound pauses whilst watching Sky ?&nbsp;</P><HR /></BLOCKQUOTE><P>Have you checked your broadband speed? Sky stream pucks need a good broadband connection to work. Any interference or speed changes can cause issues. Run a network check from the help menu on the netflix app - this will tell you roughly the speed your puck is receiving.&nbsp;</P><P>Annoying sky don't provide any other means of finding out the speed.&nbsp;</P> Wed, 14 Jan 2026 12:30:57 GMT Angel_Aka 2026-01-14T12:30:57Z https://helpforum.sky.com/t5/Sky-Stream/V/m-p/5190511#M67248 <P>On occasions the voice / sound pauses whilst watching Sky ?&nbsp;</P> Wed, 14 Jan 2026 12:15:26 GMT https://helpforum.sky.com/t5/Sky-Stream/V/m-p/5190511#M67248 DaveH18 2026-01-14T12:15:26Z https://helpforum.sky.com/t5/Sky-Stream/V/m-p/5190530#M67249 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4590780">@DaveH18</a>&nbsp;wrote:<BR /><P>On occasions the voice / sound pauses whilst watching Sky ?&nbsp;</P><HR /></BLOCKQUOTE><P>Have you checked your broadband speed? Sky stream pucks need a good broadband connection to work. Any interference or speed changes can cause issues. Run a network check from the help menu on the netflix app - this will tell you roughly the speed your puck is receiving.&nbsp;</P><P>Annoying sky don't provide any other means of finding out the speed.&nbsp;</P> Wed, 14 Jan 2026 12:30:57 GMT https://helpforum.sky.com/t5/Sky-Stream/V/m-p/5190530#M67249 Angel_Aka 2026-01-14T12:30:57Z