https://helpforum.sky.com/t5/Sky-Stream/No-active-subscription/m-p/5189392#M67134 <P>Hi <a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4587881">@Tash02</a>&nbsp;</P><P>&nbsp;</P><P>You will have to call sky as we are fellow customers here on the community. There isikely an issue on the account that will need resolving by Sky.</P><P>&nbsp;</P><P>Dial 150 from a sky landline or mobile or use the number listed here: <A href="https://www.sky.com/help/articles/viewing-help" target="_blank">https://www.sky.com/help/articles/viewing-help&nbsp;</A></P><P>&nbsp;</P><P>MikeAlanR</P> Mon, 12 Jan 2026 18:43:08 GMT mikealanr 2026-01-12T18:43:08Z https://helpforum.sky.com/t5/Sky-Stream/No-active-subscription/m-p/5189168#M67108 <P>Hi</P><P>&nbsp;</P><P>I signed up for sky last week and received my puck on Thursday, I tried setting up the puck on Saturday but it still says no active subscritption, wht do I do, I followed all the sets on screen and tried restsrting the puck.</P><P>&nbsp;</P><P>Thanks</P> Mon, 12 Jan 2026 14:32:37 GMT https://helpforum.sky.com/t5/Sky-Stream/No-active-subscription/m-p/5189168#M67108 Tash02 2026-01-12T14:32:37Z https://helpforum.sky.com/t5/Sky-Stream/No-active-subscription/m-p/5189392#M67134 <P>Hi <a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4587881">@Tash02</a>&nbsp;</P><P>&nbsp;</P><P>You will have to call sky as we are fellow customers here on the community. There isikely an issue on the account that will need resolving by Sky.</P><P>&nbsp;</P><P>Dial 150 from a sky landline or mobile or use the number listed here: <A href="https://www.sky.com/help/articles/viewing-help" target="_blank">https://www.sky.com/help/articles/viewing-help&nbsp;</A></P><P>&nbsp;</P><P>MikeAlanR</P> Mon, 12 Jan 2026 18:43:08 GMT https://helpforum.sky.com/t5/Sky-Stream/No-active-subscription/m-p/5189392#M67134 mikealanr 2026-01-12T18:43:08Z