topic Sky TV down in Sky Stream

Sky TV down

Tracy189 — Sun, 11 Jan 2026 18:25:53 GMT

Sky streaming TV is down. Internet working ok. Can't find any info/updates from Sky regarding this. When I run run diagnostics- it says no problems identified. Can't see anywhere to report a problem either 🤷‍♀️

Re: Sky TV down

peter-marlow+1966 — Sun, 11 Jan 2026 18:39:21 GMT

How is you puck connected wifi or cable to the hub ethernet cable is more stable than wifi and what speed are you getting?

Re: Sky TV down

mikealanr — Sun, 11 Jan 2026 18:46:52 GMT

Hi @Tracy189

No issues here. If this was a mass outage there community would be flooded with posts. Try powering off your puck at the mains, rebooting your internet, waiting for your router to come back online and then power your puck back on.

For future reference sky post service information relevant to your service here: https://www.sky.com/servicechecker

MikeAlanR

Re: Sky TV down

Tracy189 — Sun, 11 Jan 2026 18:49:53 GMT

TV connected via cable. Speed test ok 144.4 mbps. Internet working fine. Says no streaming TV available