https://helpforum.sky.com/t5/Sky-Stream/No-Sky/m-p/5184556#M66903 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4582736">@RalphSherlock</a>&nbsp; Have you tried unplugging the stream puck from the wall for around 5 minutes, then switch it back on.</P> Thu, 08 Jan 2026 09:01:50 GMT GD1 2026-01-08T09:01:50Z https://helpforum.sky.com/t5/Sky-Stream/No-Sky/m-p/5184540#M66901 Hi, my Sky Stream has simply stopped working. I have Broadband, but at Christmas it said that it was unable to connect to my Hub, but I've checked with my provider and it is online. Now my TV is refusing to acknowledge the Sky Stream Puck at all. The screen was blue with connection problems message, now nothing, just a black screen. Thu, 08 Jan 2026 08:51:38 GMT https://helpforum.sky.com/t5/Sky-Stream/No-Sky/m-p/5184540#M66901 RalphSherlock 2026-01-08T08:51:38Z https://helpforum.sky.com/t5/Sky-Stream/No-Sky/m-p/5184556#M66903 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4582736">@RalphSherlock</a>&nbsp; Have you tried unplugging the stream puck from the wall for around 5 minutes, then switch it back on.</P> Thu, 08 Jan 2026 09:01:50 GMT https://helpforum.sky.com/t5/Sky-Stream/No-Sky/m-p/5184556#M66903 GD1 2026-01-08T09:01:50Z