https://helpforum.sky.com/t5/Sky-Stream/Sky-stream/m-p/5183595#M66840 <P>My sky stream keeps loosing the live stream every 2 mins and says there's a technical fault been like this now for3 days . Any advice&nbsp;</P> Tue, 06 Jan 2026 20:33:57 GMT Ian252 2026-01-06T20:33:57Z https://helpforum.sky.com/t5/Sky-Stream/Sky-stream/m-p/5183595#M66840 <P>My sky stream keeps loosing the live stream every 2 mins and says there's a technical fault been like this now for3 days . Any advice&nbsp;</P> Tue, 06 Jan 2026 20:33:57 GMT https://helpforum.sky.com/t5/Sky-Stream/Sky-stream/m-p/5183595#M66840 Ian252 2026-01-06T20:33:57Z https://helpforum.sky.com/t5/Sky-Stream/Sky-stream/m-p/5183610#M66842 <P>Hi <a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4297158">@Ian252</a>&nbsp;</P><P>&nbsp;</P><P>This can point to poor broadband speed or connection between your puck and router. Open netflix and run a speed check (Profile pic &gt; get help? &gt; Connectivity check). Sky say you need 25Mbps for HD and 30Mbps for UHD.</P><P>&nbsp;</P><P>If your puck isn't getting those speeds, you may need to try repositioning your puck, connecting with ethernet or using a booster as needed.&nbsp;</P><P>&nbsp;</P><P>MikeAlanR</P> Tue, 06 Jan 2026 20:58:35 GMT https://helpforum.sky.com/t5/Sky-Stream/Sky-stream/m-p/5183610#M66842 mikealanr 2026-01-06T20:58:35Z