topic Re: Non delivery in Sky Stream

Non delivery

Nickis27 — Tue, 30 Dec 2025 11:32:57 GMT

I ordered a puck last week and ordered was confirmed but still no idea of when it will get delivered. I know its been christmas period but they're usually quick. Anyone else waiting on orders

Re: Non delivery

GD1 — Tue, 30 Dec 2025 11:38:31 GMT

@Nickis27 What does your order tracker show? https://www.sky.com/ordertracking

Re: Non delivery

lettice — Tue, 30 Dec 2025 11:40:42 GMT

Because of the bank holidays, it may be delayed a few days.

You can check the progress of your order within your MySky and will receive a text and email from DPD or Royal mail once it is on its way.

If you have not heard anything tomorrow morning, would suggest using the chat or help options under 'No, I still need help', in the delivery help page link below

https://www.sky.com/help/sky-tv/sky-tv-stream/delivery-and-returns-sky-stream/delivery-sky-stream/articles/delivery-sky-glass-sky-stream-puck