https://helpforum.sky.com/t5/Sky-Stream/Puck-not-working-correctly/m-p/5177516#M66269 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4521311">@Karlmchugh</a>&nbsp; &nbsp;On this forum it is mainly Sky customers like yourself, if you want to cancel Stream and get SkyQ you will have to contact Sky on the phone to do that. &nbsp; We are here to try and solve customers problems which we will happily try to do for you but would need more information.</P> Tue, 30 Dec 2025 07:22:08 GMT Stephen+Mourton 2025-12-30T07:22:08Z https://helpforum.sky.com/t5/Sky-Stream/Puck-not-working-correctly/m-p/5177398#M66260 I want to swap my puck for sky q it keeps sticking Mon, 29 Dec 2025 20:59:35 GMT https://helpforum.sky.com/t5/Sky-Stream/Puck-not-working-correctly/m-p/5177398#M66260 Karlmchugh 2025-12-29T20:59:35Z https://helpforum.sky.com/t5/Sky-Stream/Puck-not-working-correctly/m-p/5177516#M66269 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4521311">@Karlmchugh</a>&nbsp; &nbsp;On this forum it is mainly Sky customers like yourself, if you want to cancel Stream and get SkyQ you will have to contact Sky on the phone to do that. &nbsp; We are here to try and solve customers problems which we will happily try to do for you but would need more information.</P> Tue, 30 Dec 2025 07:22:08 GMT https://helpforum.sky.com/t5/Sky-Stream/Puck-not-working-correctly/m-p/5177516#M66269 Stephen+Mourton 2025-12-30T07:22:08Z